How do I schedule a visit?

To schedule a visit, log in to your Epiq MD account and ​click the “Talk to a Doctor” button on the home page. You ​will be asked a series of questions related to your reason ​for requesting a visit, similar to the forms you would fill out ​at a doctor’s office.

Why should I use Urgent Care?

Urgent Care services offer convenient and timely medical ​attention for non-life-threatening illnesses and injuries. By ​visiting Urgent Care, you can avoid the long waits often ​associated with emergency rooms and receive prompt ​treatment from qualified medical professionals.

Do I have to pay each time I use a service?

No, as an FX3 member, all services provided by Epiq MD ​are fully covered. You can access our comprehensive range ​of healthcare services, including Urgent Care, Mental ​Health support, and more, without any additional cost.

How quickly can I expect to receive a response when ​using the 'Ask an Expert' feature?

You can typically expect to receive a response within 24 ​hours when using the "Ask an Expert" feature. It's ​important to note that this service is designed for non-​emergency inquiries, so the response time is in line with ​standard consultation practices. We strive to provide timely ​and thorough responses to ensure you receive the ​guidance and support you need to address your health and ​wellness concerns effectively.

What should I do when accessing mental health services ​through Epiq MD?

When accessing mental health services through Epiq MD, ​it's important to inform the mental health professional that ​you are a member of Epiq MD. Additionally, let them know ​that you are a member with Future X3. This ensures that ​you receive the appropriate care and support tailored to ​your specific needs as a valued member of our community.

Are your medical professionals available in Spanish?

Yes, we provide a full bilingual experience that allows ​Spanish speakers to utilize all Epiq MD services.

Do I need to qualify for the Acute Medication ​Subscription Program?

No, all FX3 members are automatically eligible for the ​Acute Medication Subscription Program.

What mental health aspects does Epiq MD support?

Our counselors and therapists are specialized in specific ​issues such as stress, anxiety, relationships, parenting, ​depression, addictions, sleeping, trauma, anger, family ​conflicts, grief, and more.

What kind of assistance can I expect from the Ask an ​Expert service?

Ask an Expert offers unlimited conversations with doctors ​from all fields of medicine. From Pediatrics to Holistic ​Medicine - think of it as a way to speak with medical ​professionals in a variety of fields.

Are there any additional costs or hidden fees associated ​with using Epiq MD services as an FX3 member?

No, as an FX3 member, you won't encounter any additional ​costs or hidden fees when using Epiq MD services. Your ​membership covers all services and benefits provided by ​Epiq MD, ensuring transparent and affordable access to ​comprehensive healthcare without any unexpected ​expenses.

Is there a waiting period before I can start using Epiq ​MD services through FX3?

No, there is no waiting period. As an FX3 member, you can ​access Epiq MD's comprehensive suite of healthcare ​services immediately upon joining. We understand the ​importance of timely access to healthcare, and we're here ​to ensure that you receive the support you need without ​delay.