Member Support
Guidance Every Step of the Way
The Care You Need, When and Where You Need It
Epiq MD's commitment to consistent care translates to our customer service. Just as we prioritize your well-being in every aspect of our partnership, our support team is committed to providing you with attentive assistance and guidance whenever you need it.
Customer Support Number: (855) 9BE-EPIQ, or (855) 923-3747
Customer Support is available Monday through Friday, 9AM to 5PM
Customer Support Email: support@epiqmd.com
Customer Support Email response time: 1 Business Day
Web Chat Support: Located at the Epiq MD home page.
We strive to respond to all matters within 5 minutes.
Epiq MD Chat Support is available Monday through Friday from 9AM to 5PM Central Time
24/7/365 Access to Health & Wellness
All Epiq MD services are available from inside your Customer Portal however if you are unable to access your portal, you may dial the following numbers:
Urgent Care
To schedule a Urgent Care appointment, call
(469) 343-4938
Mental Health
To speak with a Mental Health Professional, call
(855) 399-5547
Never Miss A Call
To ensure you never miss any important calls or appointments, we kindly request that you save the number of our doctors as "Epiq MD" in your contacts. You can save our number (855-923-3747), by scanning the QR Code below and always stay connected on your healthcare journey.
Accessing Mental Health Services with Epiq MD
When accessing mental health services through Epiq MD, it's important to inform the mental health professional that you are a member of Epiq MD. Additionally, if applicable, please provide them with the name of your group affiliation. In most cases, this would be your employer. This ensures that you receive the appropriate care and support tailored to your specific needs as a valued member of our community.
+-855-9BE-EPIQ
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